Privacy Policy

Introduction

Welcome to https://home-care-santa-helena-texas.primarycareaid.com (hereinafter referred to as “Home Care Santa Helena Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, newsletters, social media platforms, and any other digital services provided under the domain https://home-care-santa-helena-texas.primarycareaid.com. Please note that this policy does not extend to third-party websites or services linked from our platform, as they have their own privacy policies which govern data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

You register an account with us and use our applications and services as an authorized user.
You visit and interact with our websites, including by providing information through online forms or leaving comments.
We communicate with you via email, telephone, SMS, or other channels for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect various types of personal data to provide and improve our services. The categories of data collected include:

Account Information: Your user name, registration details, and password.
Payment Information: Details related to your payment methods used for purchasing our services or products.
Financial Information: Transaction records and billing information.
Purchase Information: Products or services you have bought from us and associated details.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information.
Location Data: Your geographic location data when using our GPS-enabled services.
Feedback: Reviews, comments, and responses provided by users.
Social Media Information: Data from social media platforms when you interact with us through these channels.
Product Information: Details about products or services you have shown interest in or purchased.

We collect this data through direct interactions with users, such as form submissions, account creations, and browsing activities, as well as through automated technologies like cookies and analytics tools. Third-party service providers may also share personal data with us for specific purposes, subject to their respective privacy agreements.

Cookies

We use cookies, a common technology used by websites to enhance user experience and gather analytical data. Cookies can be categorized as:

Strictly Necessary: These ensure basic functions of our website, such as secure login and account management.
Preference: Cookies store user preferences, allowing us to provide personalized content.
Analytics: Used to analyze how visitors interact with our site, helping us improve its performance.

Users have the option to control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for or as required by law. Once the retention period expires, we securely delete or anonymize your data to protect your privacy.

Security Measures

Implementing robust security measures is essential to safeguard your personal data. We employ encryption for data in transit and at rest, and we engage secure third-party processors to handle sensitive information on our behalf. These measures help prevent unauthorized access, disclosure, or misuse of your data.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you are entitled to specific rights regarding your personal data, including:

Access: You can request access to the personal data we hold about you.
Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Restriction: You may restrict the processing of your data in specific situations.
Portability: You are entitled to receive your personal data in a structured, commonly used format.
Objection: You have the right to object to and prevent certain uses of your data.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their personal data.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or our data practices, please contact us:

Email: [email protected]
Mail: Data Protection Team, Home Care Santa Helena Texas, [Street Address], [City, State, Zip Code]

We appreciate your trust in providing us with your personal data, and we strive to ensure a transparent and secure experience for all users.